Terms and conditions
By shopping with us, you accept these terms
Route de Jouques
SAS au capital de 590 000€
RCS 333 822 278 DRAGUIGNAN 83300
TVA Intracommunautaire FR 46333822278
Contact : firstname.lastname@example.org
Tel : 04 94 37 21 10
These general terms of sale apply to all orders placed through the website www.Vignelaure.com As well as for all orders received by fax, mail or telephone and whatever the clauses may appear on the customer's documents.
In a case not covered by these General terms and conditions it is the rules of distance selling of the place where the company's seat applies.
VIGNELAURE SAS Agrees to accept orders made by the Internet in the terms of these general terms and conditions and within the limits of available stocks.
In the event of a stock failure, we will provide you with the necessary supply times to obtain the desired product or we will offer you a replacement product. By validating the order, the customer declares to have read and accept all the present general Conditions of sale.
Any order will be taken into account only after receipt of the payment
Vignelaure SAS reserves the right to cancel all non-conforming or dubious orders, as well as those from a customer with whom there is any dispute. Vignelaure SAS reserves the right to refuse any order for legitimate reasons and especially in cases where the quantities ordered are abnormally high compared to the quantities usually ordered by the customers
The prices indicated are expressed in euros and are all taxes included (applicable VAT, excise duties and all other applicable taxes). Port included for any order greater than €150.
For orders less than €150 Shipping costs of 15€ TTC will be added to the order
Validity of Offers
The products are available within the limits of the stocks.
In case of unavailability of one or more products after the validation of the order, Vignelaure SAS Agrees to inform the customer by email as soon as possible. In agreement with the customer, Vignelaure SAS May modify the order, or refund the product (or products not available) by the credit of the payment card that was used during the order.
Vignelaure SAS delivers exclusively in France.
The delivery time for orders is 7 business days after the payment is received. In non-working days are included on Saturdays, Sundays and public holidays, as well as on days when road transport is
prohibited. These times are indicated in the confirmation of the order received by the customer by email.
The order is delivered to the delivery address chosen by the customer.
The customer is required to carefully check his parcels at their delivery in order to issue immediately any reserves with the carrier. In case of failure of delivery of the order and failure to reply or indication of the customer within a period of 6 months to arrange the redelivery or reimbursement, the order will be considered as remaining the property of Vignelaure SAS without further formalities.
In accordance with the provisions of article L. 221-18 of the consumer Code, the customer has a period of fourteen free days from the delivery of his order to return the item delivered for Exchange or reimbursement, at the choice of the customer, Without penalty except for return costs.
The procedure to follow is the following:
The client notifies his decision to retract by email to the following address: Info@vignelaure.com or by means of a declaration without ambiguity specifying its contact information and allowing the identification of the products including the number of the order concerned and the references of the products which it wishes to return.
The customer returns the product or products concerned to the address Château Vignelaure – Route de Jouques – 83560 Rians within a reasonable time and, at the latest, within 14 calendar days following the communication of the customer's decision to retract.
The products must be returned in their original state and complete in a package identical to that used during the shipment, accompanied by a proof of purchase or a copy of the invoice (s).
Vignelaure SAS undertakes to reimburse the customer, within a maximum period of fourteen days after notification of the withdrawal and on condition of return of the products. The cost of returning the product remains the responsibility of the customer.
Pursuant to the provisions of article L221 of the consumer Code, the right of withdrawal cannot be exercised for certain contracts.
The payment of products purchased from Vignelaure SAS is due in full to the order.
The regulations are carried out by credit card (online payment secured by BAMBORA) in accordance with article L441-1 of the commercial Code:
- A penalty amounting to 3 times the legal interest rate applies in the case of deferred payment of an invoice.
- A lump sum allowance of €40 applies in the case of payment of an invoice after the due date in order to cover the cost of recovery.
- No discount will be granted in the event of an advance payment of an invoice.
In accordance with the law of May 1, 1980, the products delivered to the customer are sold subject to ownership. The transfer of ownership is subject to the total payment of the price of the products by the customer, at the agreed maturity between the parties.
In the event of non-payment of the total price of the goods at the agreed maturity, Vignelaure SAS will be able to claim ownership of the products at the customer's expense and risks.
The order on the site of Vignelaure SAS Requires the client to communicate a certain number of personal data concerning him or her. These data, necessary for the processing of the order and the management of the commercial relations by Vignelaure SAS with its customers, are secured, kept confidential and are not subject to any commercial use by third parties.
In application of the Law on Informatics and Freedoms N ° 78-17 of January 6, 1978, the client has a right to access, modification, rectification and deletion of the data concerning him. He can exercise this right by sending a letter to the following address:
Personal Data Management
The texts and photos presented are only indicative and cannot constitute a contractual undertaking guaranteeing a perfect similarity between the product presented and the product ordered.
Mediator may be seized of any dispute relating to the law of consumption. Prior to the referral to the mediator, the client must approach the by Vignelaure SAS. If a solution cannot be found between Vignelaure SAS And the client, the latter will be able to seize the mediator.
An online dispute settlement platform has been set up by the European Commission available at the following address: http://ec.europa.eu/consumers/odr/
The language of this contract is the French language. All the terms of these general terms of sale, all transactions and purchase transactions made from the site Vignelaure. com as well as by mail and by telephone are governed by French law. Any dispute that has not found an amicable agreement will be the responsibility of the courts of the company's registered office Vignelaure SAS.
Protection of minors
In accordance with article L. 3342-1 of the Public Health Code, the sale of alcohol to minors under eighteen (18) years of age is prohibited. The customer agrees to be 18 years of age by placing his order on the site Vignelaure.com
The contract of sale concluded between the customer and Vignelaure SAS does not carry any transfer of intellectual or industrial property rights. Reproduction or representation of all or part of One of the distinctive signs appearing on the site is strictly prohibited and must be Object D Prior written permission.
The elements reproduced on the website www.Vignelaure.com and mobile applications, the exclusive property of the Publisher, are protected by the right to Author, trademark law and patent law. Reproduction and dissemination of these elements without prior written permission of the Publisher, expose offenders to lawsuits.
The nullity of a contractual clause not entail the nullity of all the terms and conditions.
These general terms and conditions of sale can be changed at any time: the applicable general terms and conditions of sale are those in force on the site on the date of the order passed by the customer.
Responsibility - Force Majeure
The responsibility of Vignelaure SAS may not be engaged in the event of non-performance or improper performance of the contract due either to the client or to the unforeseeable and insurmountable external fact of a third party or to a case of force majeure (as defined by the case law).
The protection of personal data
All data provided during your visits to Vignelaure.com are strictly confidential. None of your personal data or contact information will be sold or rented to anyone without your prior consent. Your personal data will only be used by the Vignelaure SAS team to inform you of our offers.
In application of the Law on computers and freedoms of January 6, 1978, you have the right to access, modify, rectify and delete your data. You can exercise this right by sending us a letter to the following address: Château Vignelaure – Route de Jouques – 83560 Rians